vehicle will not stay running

Question

sometimes the truck will not stay running when trying to remote start i have the rf kit aswell. when it happenes it doesnt matter which i use the rf or they factory fob the truck will try to start then shut down a second after firing. ive updated firmware performed factory reset and am still having the issue. everything is installed correctly by the book supplied by yall. to temporarily remedy this i have to unplug the unit then redo the holding down the programing button syncing both fobs which get rather annoying. when it happens the red an orange lights will come on while the blue light very faintly flashes the truck will try to fire then when it shuts off the blue light will flash. then the yellow light will become solid after a second the blue light will flash again and then it resets and tries to start again. also the security light on the truck will flash not sure if thats normal or not. i would like a remedy to this issue other than to keep reseting it every time which defets the purpose of having a remote starter.

Answer 1

what is the service number (s/n) of the evo-all?

which model dodge is this?