Unable to update error message

Question

Have an EVO ALL (date 9/2020 on back) and the Flash-Link-4 marked with Hardware Vr 4 , Firmware Vr 4.03 on the back. When I plug it into computer (Windows 10) with downloaded Flashlink Software, I get the following message:

     An error has occured with the previous update. Please set firmware version to update the. (nothing after the)

Then it reads:

    No update is available at this moment for the . (again nothing after the).

In the help menu of the program, I tried the Software Update - it says I have the newest version. I tried the FlashLink Firmware Update option - nothing happens.

Now what?

Thanks!

Answer 1

I have the same problem!!! Any help!!!!